PROJECTS
   

Project
Acronym: ORCAB 
Name: Improving quality and safety in the hospital: The link between organisational culture, burnout and quality of care 
Project status: From: 2009-11-01 To: 2014-05-01 (Completed)
Contract number: HEALTH-F2-2009-242084 
Action line:  
Type (Programme): FP7 
Funding scheme: STREP 
Project cost: -
Project funding: -
Project coordinator
Organisation Name: Medical School, Department Social Medicine 
Organisation adress:  
Organisation country: Greece 
Contact person name: Aristotelio Panepistimio Thessalonikis 
Contact person email:  
Croatian partner
Organisation name: Medicinski fakultet 
Organisation address: Šalata 3 
Contact person name: Jadranka Mustajbegović
Contact person tel:
  Contact person fax:  
Contact person e-mail: Email 
Partners
Organisation nameCountry
University of Macedonia, Economics and social sciences Greece 
Ege University Kampusu Turkey 
Centro de Investigacao e de Intervencao Social Associacao  Portugal 
Universitatea Babes Bolyai Romania 
Health Psychology Research Center Bulgaria 
Public Health Institution, Institute of Occupational Health Republic of Macedonia 
The University of Nottingham United Kingdom 
Royal College of Surgeons in Ireland Ireland 
Short description of project
To date, relatively little evidence has been published as to what represents an effective and efficient way to improve quality of care and safety in hospitals. This vacuum in the research means there is a significant opportunity to design quality of care and safety interventions in collaboration with the relevant stakeholders, which address the relevant organisational and individual factors in a hospital setting. The aim of the present project will be; to benchmark the organisational and individual factors that impact on quality of care and patient safety, and design bottom-up interventions that both increase quality of care and physician well being. In specific the project has the following objectives: (1) To profile the specific factors of hospital-organisational culture that increase burnout among physicians, and therefore decrease quality of care, (2) To monitor burnout and its associations to quality of hospital care among physicians, (3) To identify appropriate bottom-up solutions to the problems of organisational culture and physician burnout, and its impact upon patient safety and quality of care, and (4) To develop a network for hospital managers and associated stakeholders for the communication of interventions aimed improving quality of care in hospitals. The work plan of the proposed project will consists of 3 phases: The first phase will be a preparatory one where the foundations for the following phases in terms of organisational and informational background will be outlined The second phase will assess the organisational culture, burnout and quality of care. A multi-centre survey will be conducted in physicians and patients from selected hospital-sites from South and SE Europe. This third phase will address how to improving quality of care using action research. The phase will use action research to involve health professionals and members of management boards in each hospital site to develop their own interventions for improving quality of care.   
Short description of the task performed by Croatian partner
 


   

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